All orders placed through our online ordering system incur a flat rate postage and handling fee of $19.95 regardless of size or location.
Most orders are dispatched from Lifestyle Distribution warehouse on the Sunshine Coast, Queensland. Some new products will be dispatched directly from the supplier.
Orders are despatched within 2 days of receipt (unless otherwise notified) via Sendle or in some instances via Australia Post to more remote locations. All parcels are trackable and will require a signature on delivery.
Refunds, Returns & Exchanges
We do not offer refunds but will happily exchange stock that arrives damaged. To be eligible for an exchange, your item must be in the same condition that you received it. To exchange your item, just take a photograph or two showing the damage and email it to firstname.lastname@example.org for a replacement.
Lifestyle Distribution is dedicated to keeping your details private. Any information, we collect in relation to you, is kept strictly secured. We do not pass on/sell/swap any of your personal details with anyone. We use this information to identify your orders and provide you with our correspondence; that's all.
Whenever you use our web site, or any other web site, the computer on which the web pages are stored (the Web server) needs to know the network address of your computer so that it can send the requested web pages to your Internet browser. The unique network address of your computer is called its "IP address," and is sent automatically each time you access any Internet site. From a computer's IP address, it is possible to determine the general geographic location of that computer, but otherwise it is anonymous.
We do not keep a record of the IP addresses from which users access our site except where you have specifically provided us with information about yourself, in which case we also record your IP address for security purposes.
When purchasing from Lifestyle Distribution your financial details are passed through to a secure server using the latest 256-bit SSL (secure sockets layer) encryption technology.